FAQs

laundry franchise

Cleaning Clothes Has Never Been This Easy!

We make your laundry simple and hassle free. We can save your time, so that you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.

What is Tumbledry ?

Tumbledry is a company which deals in laundry and dry cleaning services , we have opened our latest store at shop no. 42 gardenia glory market sector 46 Noida and we are a company which is known for using american washing machines and american detergents to give a world class washing experience.

Why should we choose Tumbledry?

Tumbledry is founded with aim to revolutionize the way the laundry is done. We aim to provide you world class laundry services at your convenience. We use hi tech machinery imported from USA and global standard detergents/emulsifiers/softeners from Diversey. We provide free door step pick-up and delivery. We have professionally trained manpower who are qualified to handle different type of fabrics and stains. We steam iron the clothes which has negligible chances of damaging the clothes, unlike coal based ironing.

What does wash and fold mean?

In wash & fold service, clothes are washed, tumble dried, folded & packed in premium packaging. No steam iron is done in this service.

Are there things that you will not wash?

Clothes which are recommended for dry cleaning shall not be wet washed, and only be dry cleaned.

Do you provide pickup and delivery facility?

Yes, We provide free doorstep pick-up and delivery services from 8 am to 8 pm and chargeable pickup and drop services before 8 am and 8 pm.

What is the TAT for Laundry services?

We have turn around time of 24-48 hours for Wash and steam iron services , however we have an express service also in which we will deliver clothes within 6 hours of order creation but the charges for same is different from normal rates.

What are the operation timing for store?

We are open from 8 AM to 8 PM on all 7 days of the week.

Why minimum 5 kg load is required ?

Every individual wants to maintain its own hygiene level. You would not like to get your clothes washed with the clothes of some other family . That’s why we wash clothes separately of each order. The capacity of our machine is 8 Kg. To get best cleaning, machine should be optimally loaded, else the washing mechanism will not come into play and results will not be as per expectations. Hence to run machines efficiently and get best washing results minimum 5Kg load is required.

What should I prepare for my first pick up?

Just keep the clothes ready. Our executive will reach your place, count & weigh the clothes in-front of you and handover the collection receipt.

How do I give special instructions for my clothes?

Please share special instructions, if any, with our executive at the time of pick up and we shall take care of them during our process.

My place is not in your coverage area . Can I bring my clothes to a tumbledry shop?

Yes, you can drop your clothes to our nearest store. We will update you once they are ready, and you can pick them up between 8 AM to 8 PM.

What if I miss my pickup/drop-off time?

Our executive shall call you before pick up/delivery. In case you are not available during the pick up/delivery window you had selected, please communicate the same, along with the revised timing, to our executive.

How do I pay?

You can pay by credit/debit card, paytm, cash or by net banking. We recommend you to pay online rather than cash to avoid cases of right change notes not available with our executive. Our executive will be carrying the payment machine at the time of delivery at your doorstep.

How do you tackle clothes which bleed color?

All the colored clothes are subjected to a color bleeding test before being put in our machines for washing. Those clothes which bleed color are hand washed and tumble dried, and are not mixed with the clothes which do not bleed color at any stage during the process.

What if I'm missing an item of clothing from my returned order?

In case of any missing item, please give us a call on 1800 1031 831 within 24 hours of delivery.

laundry pick up service
wash clothes Noida
laundromat

How does Tumbledry work?

tumbledry has live laundry services wherein you can come and see your clothes being washed. At our live store, we provide wash & fold, wash & steam iron, and steam iron services. Dry cleaning is done in our backed processing plant. To avail the services, you can give a missed call on 8080809334, call on toll free number 1800 1031 831, or drop a pick up request on our website. Our pick up & delivery services are absolutely free. You can also walk-in to the store & drop your clothes anytime between 8 am to 8 pm (we are open all 7 days). Our delivery TAT is 24-48 hours for wash & fold, and wash & steam iron, and it is 96-120 hours (4-5 days) for dry cleaning.

How do I know that my personal items of laundry are in safe hands?

We follow a rigorous process to ensure each cloth is given a customized treatment at our store so that it’s washed properly without limiting its life. Also, our staff is extensively trained on the process to take good care of your garments. Still, you are always welcome to walk-in to our nearest store and witness live our complete process of laundry.

What does wash and steam iron mean?

In wash & steam iron service, clothes are washed, tumble dried, steam ironed, folded & packed in premium packaging. Steam iron gives a wrinkle free cloth, and unlike coal based heavy iron it doesn’t cause unaesthetic white shine to clothes.

Are my clothes washed with other people's clothes?

No, we wash each customer’s clothes separately. Our rigorous process ensures that, at no stage, clothes of different customers are mixed with one another.

Do you provide facility of spot cleaning?

Yes, We handle all type of spots and stains.

What is the TAT for Dry Cleaning services?

We deliver the clothes given for dry cleaning within 4 days of order creation.

Is there a minimum order?

We use American stackers from Alliance Laundry Systems for world class washing & drying – each with a capacity of 10 Kg. Moreover, to maintain hygiene, we wash each customer’s clothes separately. So, to utilize the machine’s capacity efficiently, we take minimum load of 5 Kg in a single order.

How do I place an order?

You can place an order either through 1) Website; 2) Toll free number (1800 1031 831); 3) Missed Call (8080809334).

Do I need to separate clothes of laundry from dry clean?

Yes, please separate the laundry & dry cleaning clothes before handing the same to our executive.

Can I reschedule my pick up/delivery?

Yes, you can reschedule your pick up/delivery to your convenient time slot either through our website, or by calling us on 1800 1031 831.

When do I pay for services?

Please pay at the time of delivery. Please insist for invoice (softcopy/hardcopy) for each order.

Is there any changes of damage in clothes while washing in commercial heavy machines?

Sir we are using machinery of worlds no. 1 company i.e. Alliance and have well trained and experience staff hence there is negligible chance of damage in clothes while washing.

Are there any offers for laundry services?

Discount and offers varies from store to store and time to time. Please refer our Offers section for exciting offers and membership plans.

After my service, my items still have stains, why?

We, at tumbledry, are able to remove most spots & stains using globally renowned chemicals. However, very old or strong stains may not get completely removed in one wash and may require multiple wash cycles to get removed without damaging the clothes.

What is the location of your store?

Our store is located in shop no. 42 Gardenia Glory market Sector 46 Noida.