Term & Conditions

wash and fold laundry service tumbledry

Term & Conditions

  • By using our Services you agree to the terms of tumbledry.
  • We hold the right to amend these Terms and Conditions anytime. Whenever you wish to use our Services, you can refer these Terms. These Terms and Conditions were last updated in May 2019.
  • By creating an account with us, you provide us consent to send you informational & promotional messages as a part of our business operations.
  • We reserve the right to cancel your order or part of it in case we are unable to fulfill it for any reason. In such a scenario, we will update you through mail, call or any other communication means available to us.
  • We hold the sole discretion to change the prices any time. However price change will not affect any orders that we have already created prior to the price change.
  • We shall not be liable for any damage to the cloth for which we have communicated the risk prior to the processing.
  • We are not liable to inspect every cloth for its care label. It is your responsibility to ensure that your cloths are suitable for machine wash and tumble dry.
  • Garments are examined in your presence and again at the store before processing for any damages. Company shall not be responsible for any further damages to such garments during processing.
pickup and drop off laundry service
laundry service pickup and delivery
  • All orders to be collected within 15 days of due date. Beyond 15 days, company will charge storage fee @12% per month (Of Invoice value). Beyond 90 days of delivery date, company will not be responsible for clothes.
  • Company will not be responsible for loss or damage to any personal belonging left in the clothes.
  • Customers are requested to count the clothes at the time of delivery and inform the delivery executive in case of missing articles. Company will not be liable for any such claims after the delivery has been accepted.
  • Claims raised for quality issues will be valid only within 7 days of delivery.
  • Customer shall pay the entire invoice amount at the time of delivery.
  • All accessories that can be detached from the garment will be counted as separate items and charged separately.
  • For any loss or damage of garment, the compensation amount shall not be greater than 10 times the invoice value for that garment.
  • Company is not liable for color bleed in laundry. You are advised not to give clothes that may bleed color in laundry. However you may give it for dry-clean.
  • We are not responsible for color running, shrinkage, damages to embellishments or embroidery work on the articles.
  • Pick and Drop services will be offered as per the discretion of the store.
  • The store will try its best to deliver the clothes on the committed date, however the dates may sometimes change depending on load at the store.
  • We try to remove stains as much as possible without damaging the clothes, but we do not guarantee removal of the same after processing.