Terms & Conditions

  • Laundry deliveries will be made in 72 Hours.
  • The Dry Cleaning garments will be delivered in 120 Hours.
  • Urgent delivery of garments will be charged @ 100 % Extra.
  • For Free Pick up & Delivery, laundry orders should be of 6 KG or more.
  • Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, we will keep you updated about the delivery times.
  • Customers are requested to examine garments at the time of delivery.
  • We are not responsible for fastness / running of colour / shrinkage / damage to embellishments / embroidery work on the garments during process.
  • Every effort is made to remove stains, but Tumbledry Solutions Pvt Ltd, will not be responsible for stubborn and un-removable stains
  • All articles are accepted at customers’ risk.
  • Please note that we will not be responsible for the upkeep of the garments, if the garments are not collected within 15 days from the date of scheduled delivery.
  • We accept no liability for any loss or damage of the clothes arising due to fire, burglary etc.
  • The tariff of garments will be decided on a case to case basis depending on the complexity of the garments. The rates mentioned in the price list are indicative and minimal.
  • We will undertake the cleaning of the garments, in the best possible manner that our technicians deem fit. The various cleaning methods deployed by us will vary from Wash in Emulsifier, Detergent and Softeners, Soft wash for delicate garments, Technologies like Percloroethylene, Hydro Carbon.
  • We are digitally active on all the social media platforms.
  • All disputes are subject to the jurisdiction of Courts in Delhi only.
  • We may use the images of your clothes for promotional purposes.
  • Our prices may vary from store to store and city to city

Privacy Policy

  • Tumbledry Solutions Pvt Ltd, uses and protects all private information that it collects for its customers, through sources such as Customer registration at store, Mobile application, or through its Call center.
  • We use this information to give you customised services like:
    • Inform you about the status of your order.
    • Share new and attractive services that we introduce
    • Share offers and packages.
    • Research to get feedback from you on our services.
  • Our means of reaching out to you would be any of the following:
    • Telephone call
    • Whats app message
    • Text message
    • Email
    • Direct Mailer.

Guaranteed Cloth Protection Program

  • Guaranteed Cloth Protection Program protects customers against any damage/loss during the processing of item. 
  • Get up to 10 times of order value of item as a refund in case of any damage or loss of article.
  • Get free re-processing in case of processing quality issue.
  • As a promotional offer, this protection program is at zero cost for our customers. However, it is applicable only for the orders for which payment is made through the Tumbledry mobile app.
  • Order value of item refers to the processing cost for the item after discount as per the Tumbledry Invoice.
  • Customers are requested to examine garments at the time of delivery. All damages, loss or quality issue must be reported within 7 Days of delivery. Any complaints received after 7 days of delivery will be null and void and will not be covered under this program.
  • All disputes are subject to the jurisdiction of Courts in Delhi only.
  • For any queries, contact our customer care at 8080809334.
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Carpet Cleaning

Carpet Dry Cleaning Service By Tumbledry

An intense, deep-cleaning of carpets to restore their original glory

We specialize in dry cleaning of Persian Rugs, Silk & Turkish Carpets, and all other Premium, Imported Rugs of Nylon, Wool, Cotton, Polyester and Olefin.

  • 100% Carpet Fabric Color & Luster Preserved
  • Eco-friendly, pet and child-safe detergents
  • Anti Germ Treatment & Deodorization
  • Mold damage reversal
  • Complimentary Border pasting

WOOLENS DRY CLEANING​

Tumbledry Dry Cleaning for Woolen Garments

Our Woolmark approved Lagoon system is the world’s most advanced and eco-friendly technology for dry cleaning woolen garments – sweaters, coats, furs, shawls, pashmina, and jackets.

Your woolen garments will be delivered stain free, and will retain their original texture, smoothness, fluffiness, shape & size. Our advanced systems and processes ensure zero shrinkage.

For expensive and delicate woolens like furs & pashmina, we use special eco-friendly chemicals from Germany which are of neutral ph, and form a protective covering around wool fiber to maintain its shine & lustre after dry cleaning.

CURTAIN CLEANING​

Curtain Dry Cleaning Service At Tumbledry

Premium curtain dry cleaning service service with facility to remove the curtains from rods and install them back after dry cleaning.

  • Processing as per Curtain Fabric Type (Silk, Velvet, Blackout etc)
  • Zero Shrinkage Guaranteed With Our Italian Technology
  • 99% Stain Removal Promise
  • 100% Shine & Lustre Maintained With Our German Organic Chemicals
  • Crisp, Wrinkle Free Steam Iron
  • Complimentary Curtain Ring Replacement 

Leather Dry Cleaning

Leather Dry Cleaning at Tumbledry

Professional Leather Dry Cleaning for Jackets, Bags, Purses, Clutches, Wallets, Belts, Shoes, Boots and stilettos.

Protect your leather items from Dirt, Dust, Oil Stains, Perspiration, Dehydration, Mold & Mildew.

Our expert leather care technicians inspect each item with utmost care to assess the color, shade, and type of leather, and accordingly decide the most appropriate treatment.

Complimentary conditioning and polishing to ensure smooth & shining finish.

Shoes/Bag Cleaning & Restoration

Tumbledry Dry Cleaning for Leather products
Experts in dry cleaning Sports, Canvass, Leather, Suede, Nubuck Shoes, Sneakers, Boots and Sandals and Canvass, Jute, Leather & Suede Bags
  • Gentle chemicals and conditioners to maintain the color & fabric.
  • Mink & Lanolin Oil Nourishment
  • Spotless cleaning of laces, straps, insoles, and inner lining
  • Disinfection with our German deodorizers

Restoration Services like Sole Pasting, Inner Sole Replacement, Damaged Collar replacement, Inner Lining Replacement, Heel Replacement, Sole Replacement, Re coloring, laces replacement are also available.

Haute CouturE Dry CleaniNG

Want to restore the glory of your haute couture? Look no further than Tumbledry!

We have a separate team of processing experts who handle your most expensive silk, bridal & designer wear for dry cleaning. Each Haute Couture article is given a customized treatment in our state of the art dry cleaning facility.

Our team has more than a decade experience of dry cleaning most delicate and expensive silk sarees, including: Banarasi Silk, Kanjivaram/Kanchipuram Silk, Baluchari Silk, Bomkai Silk, Tussar Silk, Chanderi Silk, Dharmavaram Silk, Banglori Silk, Mysore Silk, and Patola Silk.

Be it Manish Malhotra, Tarun Tahiliani, Masaba Gupta, or Sabyasachi Mukherjee – we have got tons of experience dry cleaning fashion articles from most popular designer houses. We understand the nuances of the make and design, as well as the fabric structure used by these designer houses – and this enables us to give the perfect treatment to these haute couture articles!